The Libraries of the Seneca Library District have access to a centerally located technical support staff that can assist directors and their libraries with technology implimentation and troubleshooting. Though every attempt is made to resolve problems before it is needed, IT Staff are able to schedule visits to resolve larger issues that can't be handled over the phone or by a remote session.
If you are currently having issues, you may submit a Trouble Ticket for a technology related issue.
A list of "Unsupported Technology" will be available her soon.
Some additional links that could prove to be useful: